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organizational culture and knowledge sharing

Knowledge management has been introduced in business to help organizations effectively create, store, share, and use knowledge; [13] said that knowledge management is an area that covers the organizational perspective, the process and technology perspective, and the cognitive science perspective. HeadquartersIntechOpen Limited5 Princes Gate Court,London, SW7 2QJ,UNITED KINGDOM. Given framework is well suited for Islamic Banking. OS itself is contributed by uncertainty avoidance, performance orientation, and gender egalitarianism. Studies on knowledge sharing have documented that to gain a competitive advantage, organizations need to understand how to transfer expertise and knowledge from experienced employees who possess novices and who need it [24]. Organizational culture also can contribute in a way that people can understand and change new factors regarding banking industry [31]. H1c: There is a significant relationship between gender egalitarianism and knowledge sharing. This study also identifies the influence of transformational leadership on organization innovation in the Malaysian manufacturing industry. In this study, I use the term “knowledge sharing” because this study concerns the transfer of knowledge from an experienced employee to other members of the Islamic bank. Usually cultural factors influence upon the features and functions of knowledge management (KM) (Branch, 1997). Organizational knowledge sharing practices include all of the activities and processes, both formal and informal, by which knowledge is shared and created throughout an organization. While an organization focusing on knowledge management unfortunately neglect knowledge sharing, knowledge sharing is more effective by encouragement and stimulation-based activities than by force-based ones. Islamic banking, or the value of all products and services produced by an organization, served as the measure of organizational development, and participation rates of women served as a measure of their integration into Islamic banking [46]. This cultural characteristic refers to the sharing of information among Google’s employees. H1a: There is a significant relationship between uncertainty avoidance and knowledge sharing. Organizational culture that is 121 Sunita Rega Kathiravelu et al. Knowledge plays a vital role in the growth of an organization. The result indicated that Intellectual Stimulation was the highest level for employees in the manufacturing industry. Siddiqui [28] suggests that sharing of knowledge cannot be imposed, it may only be encouraged. This culture consists of shared beliefs and values established by leaders and then communicated and reinforced through various methods, ultimately shaping employee perceptions, behaviors and understanding. Knowledge management (KM) is the process of capturing, curating, organizing, sharing, and effectively applying the knowledge and information of an organization. Integrated conceptual framework is new in nature and based on the recommendations and findings of the previous literature. The underlying causal assumption of most past research in this area is that an “acceleration of economic development is accompanied by inevitable improvement in other spheres of organizations” [43]. In the rest of this section I will discuss the concepts of knowledge sharing according to the different types of knowledge. The exchange and sharing of knowledge have been used interchangeably; but, transfer of knowledge often refers to both sharing of knowledge and the pursuit of knowledge. This research aims to examine the effect of organizational culture on employee engagement through knowledge sharing as an intervening variable. Suggested implications will also make contributions to academicians and serve Islamic banking industry as a platform. From a conducive To help instill a knowledge sharing culture, create a vision of how things should work in the organization. As PhD students, we found it difficult to access the research we needed, so we decided to create a new Open Access publisher that levels the playing field for scientists across the world. In other words, effective KM should contribute to organizational performance through the progress of organizational knowledge capacity [5, 6, 7]; empirical research shows that an organizational capacity to learn or acquire the necessary knowledge from other organizations is an important source for sharing successful knowledge. Creative Commons Attribution 3.0 Unported, Triggering Employee Creativity through Knowledge Sharing, Organizational Culture and Internal Marketing, Islamic Work Ethics as Mediator between Trust and Knowledge Sharing Relationship, The Influence of Transformational Leadership on Organization Innovation in Malaysian Manufacturing Industry, Revisiting Creative Accounting in the Context of Islamic Economic and Finance System, Green Human Resource Management Bundle Practices and Manufacturing Organizations for Performance Optimization: a Conceptual Model, Internal Marketing as a Competitive Advantage in Banking Industry, The Impact of Market Orientation on Organizational Performance: Empirical Evidence from Banking Sector of Pakistan, Knowledge management and organisational culture in higher education institutions, Visionary leadership and employee creativity in China, KNOWLEDGE MANAGEMENT: EVIDENCE FROM SERBIAN BANKING SECTOR. Our readership spans scientists, professors, researchers, librarians, and students, as well as business professionals. – This research aims at investigating the role of certain factors in organizational culture in the success of knowledge sharing. Empirical data collected on this model will provide the evidence for this study that will contribute to enhance employee creativity in Islamic banking. *Address all correspondence to: naima@uthm.edu.my, Prof. Razali Haron, Dr. Maizaitulaidawati Md Husin and Dr. Michael Murg. Organizations can create supportive culture and team oriented by creating organizational values that support teamwork and support each other. Built by scientists, for scientists. For that academician, this study will contribute in the body of knowledge. Higher the level of Trust and Islamic Work Ethics, higher will be the level of Knowledge Sharing. organizational culture profile (OCP) and the knowledge management technology profile (KMTP) instruments were used to identify and rank the most critical organizational culture attributes that promote knowledge sharing and KM technology implementation success. From the Islamic Shariah point of view, this study will also play a significant role as a guide in shaping and implementing economic and financial systems while having focus on employee creativity. It involves several phases, and the paper focuses on the knowledge creation and knowledge sharing. After the literature review, a survey was conducted and data was processed with a statistical method. In this paper a conceptual framework is proposed, where knowledge sharing (KS) works as mediator to enhance employee creativity (EC). In today industry, transformational leadership has become the top influential factor that affects the organization innovation. Knowledge sharing, an important element of KM, is the behavior of disseminating an individual’s acquired knowledge to others within an organization [19]. To date our community has made over 100 million downloads. Organizational Culture and Knowledge Sharing. THEORETICAL OVERVIEW Organizational Culture Schein (2004) says that organizational culture is a pattern of basic assumptions that are found, Knowledge sharing literature has also shown that knowledge sharing is positively related to reduction in production costs, firm innovation projects, faster completion of new product development, team performance, and firm performance, organizational culture, gender egalitarianism, humane orientation, future orientation, and organizational growth [25, 26]. Rigors review of literature states the significance of organizational culture(OC), internal marketing (IM) to EC in Islamic banking while KS is working as a mediator. EC considered as dependent variable and, Many scholars and practitioners claim that a supportive organizational culture can enable the successful implementation of knowledge management (KM) technology initiatives. Knowledge transfer is generally used to describe the movement of knowledge among teams, divisions, or organizations, rather than individuals [23]. Knowledge is considered the most significant asset of an organization [12]. In this paper, GHRM practices as a bundle is taken into account instead of individual, which give numerous benefits to the organizations. Organizational culture and knowledge sharing are two significant factors for the long-term success of an organization. Organizational culture is regarded as one of the approaches for encouraging and stimulating employees to display necessary behaviors that benefit organizations [ 3 ]. The aim of this study is to determine the level of transformational leadership (idealized influence, inspirational motivation, intellectual, and individual consideration) for employees in the Malaysian manufacturing industry. The banking industry will also be benefited from by this study as to develop strong OC and proper IM strategies, which can act as a platform to share knowledge, employee’s interaction is a way of knowledge sharing that can enhance employee’s creativity and innovation in an organization. The description of organizational culture provided by Schein summarizes best how it will be defined for this study: Organizational culture can contribute into the enhancement of employee creativity because it is the process that can break the status quo of traditional banking system and can bring new instrumental measures for banking organizations [30]. By making research easy to access, and puts the academic needs of the researchers before the business interests of publishers. So, these variables have some inconsistent results; based on this gap supported by the literature different methodologies and techniques will be a part of this study later on. 4. According to De Long and Fahey (2000) and Wei and Miraglia (2017) organizational culture influences behaviors central to knowledge management, i.e. Later empirical research will conduct to observe the effect of given framework and hypothesis. As growing amount of studies have focused on green human resources management (GHRM) practices that incorporate ecological thinking, these practices are expected to affect environmental impact of organizations. It helps companies achieve their organizational objectives by making the best use of knowledge. Hence, manufacturing firms can identify an effective approach for applying GHRM practices that contribute to organizational performance. Brief introduction to this section that descibes Open Access especially from an IntechOpen perspective, Want to get in touch? Knowledge sharing literature has examined the difference between knowledge sharing via KM and face-to-face interactions [24]. This process, referred to as knowledge sharing, is the exchange of information, skills, or expertise among employees of an organization that forms a valuable intangible asset and is dependent upon an organization culture that includes knowledge sharing, especially the sharing of the knowledge However, Individual Consideration was the most significant correlation to organization innovation in the manufacturing industry. Studies by Delong and Fahey have shown that organizational culture can influence knowledge management in four ways: Organizational culture is invisible but it plays a central role in knowledge sharing. Because industries and situations vary significantly, there is not a one-size-fits-all culture template that meets the needs of all organizations. For example, employees with a high level of extroversion are more likely to share their knowledge in personal interactions than technology-supported interactions, because sharing of knowledge in a personal interaction is more about relationships [27]. [11] suggests that knowledge and organizational culture are highly related: making a decision requires knowledge and the culture itself can become a piece of knowledge. organizational culture affect knowledge sharing considerably. Specify how sharing, innovating, reusing, collaborating, and … Knowledge sharing is often different from knowledge transfer and exchange. Organizational culture is regarded as one of the approaches for encouraging and stimulating employees to display necessary behaviors that benefit organizations [3]. Thus, this study examines whether behavioral interventions may be used to stimulate employee sharing of knowledge behavior with KM. A quantitative data were collected from customer service employees. The findings indicate that for knowledge sharing, ethical values and trust is necessary. Publishing on IntechOpen allows authors to earn citations and find new collaborators, meaning more people see your work not only from your own field of study, but from other related fields too. On October 14, I’ll be presenting on Excellence in Executive Transitions: Retain Organizational Know-How for Continuity and Impact at the Maryland Nonprofits & MARFY Annual Conference 2020.. With that in mind, I’m posting today about the fundamental, transformative, and lasting benefits that organizations will realize from prioritizing a knowledge sharing organizational culture. of organizational culture factors (trust, communication between staff, leadership, and reward system) and knowledge sharing. Open access peer-reviewed chapter - ONLINE FIRST, By Naima Andleeb, Md Fauzi Ahmad and Shahab Aziz, Submitted: December 15th 2019Reviewed: May 5th 2020Published: July 22nd 2020, Home > Books > Banking and Finance [Working Title]. The paper contributes to the literature both in the fields of banking management and knowledge management. The literature of this study contains six hypothesis. 3. Literature supports that knowledge management strategies effectively work toward creativity and innovation and effectively motivate banking employees to reinstate their dull routine [17, 18]. Knowledge management defines [15] as accumulation, protection, create, store embody and leverage of new in the terms of introduction of new and product services and processes. : 1. culture shapes assumptions about what knowledge is and, hence, which knowledge is worth managing; 2. culture mediates relationships between individua… Hierarchical regression was used to model the relationships between visionary leadership style, employee goal orientations, knowledge-sharing and employee creativity. Increasing knowledge capacities as a basis for organizational development is therefore beneficial for the effectiveness of the organization. Therefore, implementation of knowledge management strategies like knowledge sharing is necessary to meet ever-increasing challenges. This framework will assist the policymakers in formulation of rules and regulations and formulation of laws to advance the mechanism and will be helpful to Islamic Shariah to establish new systems. This framework is integrated by formulating five variables: whereas knowledge sharing is working as a dependent variable, organizational culture is an independent variable, and other three variables uncertainty avoidance, performance orientation, and gender egalitarianism are taken as dimensions of organizational culture. However, little empirical research has been conducted to define the key organizational culture attributes that support more effective application of KM technologies. More specifically, a high value attached to performance orientation was found to be strongly and positively linked with knowledge sharing (findings show that when employees get benefited from the organization and rewarded upon their performance, they tend to set their goals higher than before which motivates them to share knowledge [42]). Contact our London head office or media team here. Organizational culture varies from institution to institution. Figure 1 contains the conceptual framework of this chapter. This paper reviews the literature on the relationship between GHRM bundle practices and four dimensions of organization performance. Gender egalitarianism is complex in the sheer number and range of antecedents that drive cross-cultural differences in the division of roles between the sexes. From the preceding discussion, one gains a sense of the complex nature of gender egalitarianism and related constructs. The importance of a knowledge sharing culture as an enabler for the transfer and creation of knowledge is directly addressed by such authors as Bukowitz & Williams (1999), Davenport and Prusak (2000), and Gamble and Blackwell (2001). Taking this into account, examining the influence of different dimensions of organizational culture on knowledge sharing is an interesting research challenge. oriented organizational culture can improve knowledge sharing in an organization (Borges, 2013). It is complex, too, in that studies within a particular area sometimes yield contradictory findings. This makes knowledge sharing quite modest. At the individual level, in turn, one of the most important factors is job satisfaction, defined as the extent to The results of the data analysis revealed sufficient evidence to establish a correlation between specific cultural attributes and the successful implementation of knowledge management technology and knowledge sharing. Global deregulation, increasing the demand level, and intensely competitive environment are the issues that bank must consider in maintaining their competitive advantage. Organizational Culture is the Main Driver of Knowledge Sharing Success Knowledge sharing success means building a culture from the ground up in your organization. In Saudi companies, the organizational culture that affects the business systems success is group culture followed by hierarchy, development, and rational religion. The literature of this study contains six hypothesis. Introduction Knowledge management is not a plain system but includes knowledge generation, storage, representation, and also sharing. On the other hand, organizational culture can encourage knowledge sharing among employee and increase their working engagement. An open cycle of communication is essential to … This study will also play its very important rules and regulations government perspective to design policies, rules and regulations to formulate overall instruments and mechanisms for an organization and also offers some recommendations to improve product, services, and procedures in different states of the world. According to Aqib [16], the new developments and innovations in products and processes and Shariah laws are only possible when banking management implements different innovative strategies for knowledge management [17]. Knowledge sharing plays an important role in distinguishing the competitive and rapidly changing environment because it not only enables intellectual reuse, but also the renewal of knowledge held by bank employees. The findings may be useful to bank managers, because the importance of knowledge management in banks is highlighted and practical guidelines for the improvement of less developed aspects of knowledge creation and sharing are provided. This paper discusses findings from a descriptive study concerning internal marketing in Yemeni's banking industry. Atkins and Turner (2006) advocated that management of uncertainty is a necessary condition for effective project management. He et al. The determinants in this study for OC were assimilated are "Power Distance, Uncertainty Avoidance, Future Orientation, performance orientation, masculinity versus femininity and Individualism versus collectivism". This study contributes to the literature on the effects of leadership on employee creativity by showing that, contrary to Western organizations, where a less directive leadership style is generally recommended to enhance employee creativity, in Chinese organizations, visionary leadership is positively associated with employee creativity, but the effect is contingent on employees’ goal orientations and knowledge-sharing. The findings enhanced the understanding of how customer service employees perceived internal marketing in banking industry. provided. In recent years, many researchers and academics have emphasized the need to create an organizational culture conducive to knowledge sharing between organizations and to implement more knowledge-friendly business strategies. Purpose – This research aims at investigating the role of certain factors in organizational culture in the success of knowledge sharing. Studies by Nguyen [34] have shown that organizational culture affects all aspects of an organization and this effect is identifiable in individual behavior, organizational performance, motivation, job satisfaction, creativity, innovation, and sharing of knowledge. The organization who wants to enhance knowledge sharing should create an ethical and trustworthy environment. The conclusion of this study is based upon the interpretation of results generated from survey data collected from the banking sector of Pakistan. Members who trust each other are willing to exchange knowledge and at the same time want to embrace knowledge from other members as well. © 2008-2020 ResearchGate GmbH. How? Facta Universitatis Series Economics and Organization. Rigors review of literature states the significance of organizational culture(OC), internal marketing (IM) to EC in Islamic banking while KS is working as a mediator. In this study, the 44 cultural attributes of the. The GLOBE researchers concluded that an organizational level of performance orientation strongly affects the degree to which knowledge sharing is viewed as effective. The role that culture plays in creating a relationship between employees’ intention to share knowledge from an organizational culture that has identified how to use knowledge in a particular situation. Generally, these are the terms that grab the attention of researchers and academicians especially, where novelty and innovations are truly required for success. Create, legitimize and disseminate processes in an organization [36]. The factors that influence the decision to share knowledge in personal interaction vs. KM are different. More firm members can access and use this knowledge to enhance performance. Help us write another book on this subject and reach those readers. Knowledge is represented as the most fundamental part for driving innovation and maintaining competitive advantage in the market [1]. The aim of this paper is to explore how visionary leadership influences employees’ creativity in R&D teams in China, and the role of employee knowledge sharing and goal orientation. The cultural dimension called “performance orientation” emerged from the study as extremely important in cultural studies. But the way in which organizational knowledge was managed was important and this issue required knowledge management. This study will also put the contribution in the enhancement of the literature regarding all variables of this proposed framework. Given framework is well suited for Islamic Banking. Tett and Burnett [14] describes knowledge management as the process of organizing and disseminating the collective wisdom of organizations so that the right knowledge is imparted to the right person at the right time. Finding the formulated hypothesis of this study found the support from the literature that there is a positive relationship between uncertainty avoidance and knowledge sharing. Analytical methodology has been adopted in order to answer the research questions with a view to improving clarity of concepts. Cultural context is necessary to adequately analyze and apply knowledge. The company’s objective in promoting openness is to encourage the dissemination of valuable knowledge that can support further innovation. According to a survey conducted by we.CONECT, corporate culture is the third most influencing factor that enables employees to make use of a digital platform in the workplace. Nowadays, banking industry has to recognize the change and challenges that face them. This defines an organization in which men and women are equally treated, both enjoy the same benefits and rights and both assume the same responsibilities and tend to share knowledge that is useful for others or whoever is in need of knowledge.

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